US-10 2FA Login (Microsoft) + Auto-Unlock HIGHEST NEW SCREEN
As a portal user, I want to log in using Microsoft Authenticator or email OTP, so my account is protected beyond a password.
- Given a user has Multi-Factor Authenticator enrolled via Microsoft Entra, when they log in with correct credentials, then they are prompted for Authenticator approval or email OTP before access is granted.
- Given a user fails MFA 5 times, when the 5th attempt fails, then the account is temporarily locked per security policy. Auto-unlock after 15 min.
- After auto-unlock and another 3 failed attempts within 24 hours, account is temporarily locked for admin to unlock. (full admin-unlock go to US-54).
- Given MFA is enabled, when an existing user without enrollment logs in, then they are forced through enrollment before proceeding.