Patient Search

Find a patient, then open their eligibility checks, prior authorizations, advanced authorizations, claims, communications, payments

This screen answersUS-34 US-15 DS-8

Acceptance criteria

US-34 Worklist/Patient History Scope LOW

As a user, I want the Worklist and Patient History to cover all transaction types (or the labels corrected), so that "all transactions" is accurate.

Worklist + Patient History extended to Advanced Auth, Payments, Communications, or copy corrected to actual scope.
Dynamic search bar

US-15 Patient-Form Segregation MEDIUM

As a user working across Eligibility, Pre-Auth, and Claims, I want a consistent patient-intake structure and required-field rules, so that I don't have to relearn the form per module.

All three modules use the same patient-intake step structure.
Marital Status/Occupation required-status standardized across modules.
No regression in any module.

DS-8 Source badge, lookup and health on daily screens P1 ADDED BY SCOPE: DATA SOURCES

As a desk user, I need to find a patient, practitioner, service, payer or diagnosis from the hospital system while I work, and to know when it is not available, so I keep working.

Pickers offer Find in hospital system. Records from a source carry a source badge and a reference id, show source fields read only and offer Refresh from source.
When the source is down a banner says so. Last known data may be shown where allowed. Creating a request for that entity is blocked or allowed with manual entry, as the per entity fallback setting says.
Roles that can read Data sources see a source health indicator in the top bar and on Home.

Wireframe state

DefaultEmptyFrom sourceSource unavailable

Patient Name	ID Type	Identifier	MRN	Payer	Last visit
Noura Al Harbi	National ID	`1087654321`	MRN-004512	Bupa Arabia	05 Oct 2026
Khalid Al Mutairi	National ID	`1098231567`	MRN-004498	Tawuniya	04 Oct 2026
Sara Al Qahtani	National ID	`1093220518`	MRN-004461	Tawuniya	30 Sep 2026
Yousef Al Ghamdi	National ID	`1076998341`	MRN-004433	MedGulf	28 Sep 2026
Abdullah Al Shehri	National ID	`1068335072`	MRN-004402	Bupa Arabia	21 Sep 2026
Maha Al Dossari	National ID	`1101552830`	MRN-004377	MedGulf	14 Sep 2026

Noura Al Harbi, other records

Open full history

Advanced authorization (1)Communications (2)Payments (1)

Received	Payer	Status	Reference
05 Oct 2026, 08:40	Bupa Arabia	Received	APA-0412	Timeline

Date	Direction	Status	Reference
05 Oct 2026, 09:05	Outbound	Queued	COM-7841	Timeline
04 Oct 2026, 17:20	Inbound	Received	COM-7840	Timeline

Recorded	Payer	Paid for	Notice	Amount for this patient (SAR)
02 Oct 2026, 09:20	Bupa Arabia	Claim CL-20233	PN-5521	380.00

Source: Hospital information system. Patients are read from the hospital system. No copy is kept here: RaneemHCP keeps only the reference id and reads the details when you open a record.

Find in the hospital system

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Find in the hospital system

Patient Name	Identifier	MRN	Source	Reference id	Payer	Last visit
Noura Al Harbi	`1087654321`	MRN-004512	Hospital system	`HIS-884021`	Bupa Arabia	05 Oct 2026	Refresh from source
Khalid Al Mutairi	`1098231567`	MRN-004498	Hospital system	`HIS-884007`	Tawuniya	04 Oct 2026	Refresh from source
Sara Al Qahtani	`1093220518`	MRN-004461	Hospital system	`HIS-883990`	Tawuniya	30 Sep 2026	Refresh from source
Yousef Al Ghamdi	`1076998341`	MRN-004433	Hospital system	`HIS-883944`	MedGulf	28 Sep 2026	Refresh from source
Abdullah Al Shehri	`1068335072`	MRN-004402	Hospital system	`HIS-883902`	Bupa Arabia	21 Sep 2026	Refresh from source
Maha Al Dossari	`1101552830`	MRN-004377	Hospital system	`HIS-883871`	MedGulf	14 Sep 2026	Refresh from source

Source unavailable. The hospital system is not answering. These rows are the last known data from 08:00. Refresh and search by source are paused. New requests follow the fallback for patients: entry by hand, flagged as not verified.

Patient Name	Identifier	MRN	Source	Reference id	Payer	Last visit
Noura Al Harbi	`1087654321`	MRN-004512	Hospital system	`HIS-884021`	Bupa Arabia	05 Oct 2026	Refresh from source
Khalid Al Mutairi	`1098231567`	MRN-004498	Hospital system	`HIS-884007`	Tawuniya	04 Oct 2026	Refresh from source
Sara Al Qahtani	`1093220518`	MRN-004461	Hospital system	`HIS-883990`	Tawuniya	30 Sep 2026	Refresh from source
Yousef Al Ghamdi	`1076998341`	MRN-004433	Hospital system	`HIS-883944`	MedGulf	28 Sep 2026	Refresh from source
Abdullah Al Shehri	`1068335072`	MRN-004402	Hospital system	`HIS-883902`	Bupa Arabia	21 Sep 2026	Refresh from source
Maha Al Dossari	`1101552830`	MRN-004377	Hospital system	`HIS-883871`	MedGulf	14 Sep 2026	Refresh from source

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