Eligibility

Find past eligibility checks. Use the row menu to open a result, check again, or start a prior authorization from an active check.

New eligibility check

Acceptance criteria

As a support/functional user, I want the full NPHIES ID chain visible on each request, so that I can trace a request end-to-end when troubleshooting.

As a user, I want the Worklist and Patient History to cover all transaction types (or the labels corrected), so that "all transactions" is accurate.

Worklist + Patient History extended to Advanced Auth, Payments, Communications, or copy corrected to actual scope.
Dynamic search bar

As a user filling long wizards, I want to save a draft and resume, plus jump between completed steps, so that I don't lose work on long forms.

As a desk user, I need to export a list to CSV and print a result, so I can hand it to finance or file it with the patient.

Every list has Export with CSV. The export says how many rows it holds and is logged.
Eligibility, authorization and claim results have Print or save as PDF.
A role that cannot read a list cannot export it.

As a central desk user, I need to see work from several facilities and switch between them, so one desk can serve a group.

Lists show a Facility column and a Facility filter for a user with more than one facility.
The top bar has a facility switcher. A record of a facility outside the scope is refused with a clear reason (US-52b).
A user with one facility sees none of this.

Wireframe state

DefaultEmptyMulti facilityExported

CSV downloaded. eligibility-checks-05 Oct 2026.csv is ready: 148 rows, with the filters you set. The export is logged in the audit log.

RequestsDrafts (2)

148 requests found, 131 successful, 17 failed. Purpose is a hidden column: turn it on from the column menu.

Request ID	Patient	Status	Age	Submitted
EL-30551Bundle a4f0c2e8-7b61-4d3a	Noura Al Harbi1087654321	Queued	0 days	05 Oct 2026, 09:12	Open result Check again Check status Cancel request
EL-30549Bundle b71d3e90-2c58-4f1a	Khalid Al Mutairi1098231567	Active	0 days	05 Oct 2026, 08:40	Open result Check again Create prior authorization
EL-30544Bundle c05e8a14-9d37-4b26	Sara Al Dosari2145678903	Active	1 day	04 Oct 2026, 16:25	Open result Check again Create prior authorization
EL-30538Bundle d92f6b03-1e84-4c7d	Baby of Reem Al Qahtani1076543219	Inactive	1 day	04 Oct 2026, 11:03	Open result Check again
EL-30531Bundle e18a5c47-6f02-4d9b	Faisal Al Shammari1065432198	Error	2 days	03 Oct 2026, 14:51	Open result Check again
EL-30527Bundle f36b9d21-8a15-4e0c	Maha Al Zahrani1054321987	Active	2 days	03 Oct 2026, 10:07	Open result Check again Create prior authorization
EL-30519Bundle 0a47c1e8-3b69-4f52	Omar Al Ghamdi1043219876	Active	3 days	02 Oct 2026, 15:33	Open result Check again Create prior authorization

148 requests found, 131 successful, 17 failed. Purpose is a hidden column: turn it on from the column menu.

Request ID	Patient	Facility	Status	Age	Submitted
EL-30551Bundle a4f0c2e8-7b61-4d3a	Noura Al Harbi1087654321	Facility A	Queued	0 days	05 Oct 2026, 09:12	Open result Check again Check status Cancel request
EL-30549Bundle b71d3e90-2c58-4f1a	Khalid Al Mutairi1098231567	Facility A	Active	0 days	05 Oct 2026, 08:40	Open result Check again Create prior authorization
EL-30544Bundle c05e8a14-9d37-4b26	Sara Al Dosari2145678903	Facility B	Active	1 day	04 Oct 2026, 16:25	Open result Check again Create prior authorization
EL-30538Bundle d92f6b03-1e84-4c7d	Baby of Reem Al Qahtani1076543219	Facility A	Inactive	1 day	04 Oct 2026, 11:03	Open result Check again
EL-30531Bundle e18a5c47-6f02-4d9b	Faisal Al Shammari1065432198	Facility C	Error	2 days	03 Oct 2026, 14:51	Open result Check again
EL-30527Bundle f36b9d21-8a15-4e0c	Maha Al Zahrani1054321987	Facility B	Active	2 days	03 Oct 2026, 10:07	Open result Check again Create prior authorization
EL-30519Bundle 0a47c1e8-3b69-4f52	Omar Al Ghamdi1043219876	Facility A	Active	3 days	02 Oct 2026, 15:33	Open result Check again Create prior authorization

2 drafts. Saved in RaneemHCP only. Nothing is sent to NPHIES until you submit the request.Open all drafts

Patient	Payer	Last step saved	Saved
Faisal Al Shammari1065432198	Tawuniya	Payer	05 Oct 2026, 08:15	Load and edit Delete
Maha Al Zahrani1054321987	Al Rajhi Takaful	Coverage	04 Oct 2026, 16:40	Load and edit Delete

Saved in RaneemHCP only. Nothing is sent to NPHIES until you submit the request.

Check a patient's insurance coverage before treatment or a claim.

New eligibility check