Case timeline
Every request linked to one case, in order, with who owns it.
Linked IDs
Requests in order
Bupa Arabia approved 3 of 3 services, valid 03 to 17 Oct 2026.
Professional claim for SAR 950.00 sent to Bupa Arabia.
Sent to check coverage on the service date. Waiting for Bupa Arabia.
Bupa Arabia denied it: member not covered on the service date. Fix the coverage and resubmit.
Waiting for NPHIES to give a Response ID.
Case
- Patient
- Noura Al Harbi
- Payer
- Bupa Arabia
- Facility
- Al Raneem Hospital
- Current status
- Denied
- Owner
- RAReem Al-Otaibi
Open a request
People at Facility A who can own a case are listed. Assigning to another role is how you hand a case over. The new owner sees it in their queue.
Reem Al-Otaibi stops owning this case and you start. Their notes stay on the case.
Take over works inside your facility. Reem Al-Otaibi gets a message in their Inbox. The change is logged in the audit log.
Requests in order
Waiting for Bupa Arabia.
Only one request in this case
Later requests for this patient and visit, such as a prior authorization or a claim, are linked here as soon as they exist.
Case
- Patient
- Noura Al Harbi
- Payer
- Bupa Arabia
- Facility
- Al Raneem Hospital
- Current status
- Denied
- Owner
- RAReem Al-Otaibi
Open a request
Linked IDs
Requests in order
Bupa Arabia approved 3 of 3 services, valid 03 to 17 Oct 2026.
Professional claim for SAR 950.00 sent to Bupa Arabia.
Sent to check coverage on the service date. Waiting for Bupa Arabia.
Bupa Arabia denied it: member not covered on the service date. Fix the coverage and resubmit.
Waiting for NPHIES to give a Response ID.
Case
- Patient
- Noura Al Harbi
- Payer
- Bupa Arabia
- Facility
- Al Raneem Hospital
- Current status
- Denied
- Owner
- No owner
Open a request
Assign to
People at Facility A who can own a case are listed. Assigning to another role is how you hand a case over. The new owner sees it in their queue.
Linked IDs
Requests in order
Bupa Arabia approved 3 of 3 services, valid 03 to 17 Oct 2026.
Professional claim for SAR 950.00 sent to Bupa Arabia.
Sent to check coverage on the service date. Waiting for Bupa Arabia.
Bupa Arabia denied it: member not covered on the service date. Fix the coverage and resubmit.
Waiting for NPHIES to give a Response ID.
Case
- Patient
- Noura Al Harbi
- Payer
- Bupa Arabia
- Facility
- Al Raneem Hospital
- Current status
- Denied
- Owner
- RAReem Al-Otaibi
Open a request
Take over this case from Reem Al-Otaibi?
Reem Al-Otaibi stops owning this case and you start. Their notes stay on the case.
Take over works inside your facility. Reem Al-Otaibi gets a message in their Inbox. The change is logged in the audit log.
Linked IDs
Requests in order
Bupa Arabia approved 3 of 3 services, valid 03 to 17 Oct 2026.
Professional claim for SAR 950.00 sent to Bupa Arabia.
Sent to check coverage on the service date. Waiting for Bupa Arabia.
Bupa Arabia denied it: member not covered on the service date. Fix the coverage and resubmit.
Waiting for NPHIES to give a Response ID.
Case
- Patient
- Noura Al Harbi
- Payer
- Bupa Arabia
- Facility
- Al Raneem Hospital
- Current status
- Denied
- Owner
- RAReem Al-Otaibi
Open a request
Internal notes
Linked IDs
Requests in order
Bupa Arabia approved 3 of 3 services, valid 03 to 17 Oct 2026.
Professional claim for SAR 950.00 sent to Bupa Arabia.
Sent to check coverage on the service date. Waiting for Bupa Arabia.
Bupa Arabia denied it: member not covered on the service date. Fix the coverage and resubmit.
Waiting for NPHIES to give a Response ID.
Case
- Patient
- Noura Al Harbi
- Payer
- Bupa Arabia
- Facility
- Al Raneem Hospital
- Current status
- Denied
- Owner
- RAReem Al-Otaibi
Open a request
Internal notes
No notes yet
Leave a note so the next person knows what was tried.
Linked IDs
Requests in order
Bupa Arabia approved 3 of 3 services, valid 03 to 17 Oct 2026.
Professional claim for SAR 950.00 sent to Bupa Arabia.
Sent to check coverage on the service date. Waiting for Bupa Arabia.
Bupa Arabia denied it: member not covered on the service date. Fix the coverage and resubmit.
Waiting for NPHIES to give a Response ID.
Case
- Patient
- Noura Al Harbi
- Payer
- Bupa Arabia
- Facility
- Al Raneem Hospital
- Current status
- Denied
- Owner
- RAReem Al-Otaibi