HomeNPHIES is not answering
NPHIES polled 3 min agoSources healthy
All facilities
Facility
All facilities (current)Facility ARiyadh, Al Raneem HospitalFacility BJeddah, Al Raneem ClinicFacility CDammam, Al Raneem Pharmacy
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ADAdministratorRCReceptionistAOInsurance approval officerCOClaims officerARAccounts receivable (A/R)APAccounts payable (A/P)VWViewer (read-only)AUAuditor (read-only)SASuper admin
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Notifications, 2 new
Access request from Layla Al-Harbi
05 Oct 2026, 08:15
Quarantined NPHIES response
05 Oct 2026, 07:30
Account locked: Turki Al-Anazi
04 Oct 2026, 17:44
Poll failed at 07:30
04 Oct 2026, 07:30
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Hadeel Al-Qahtani
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NPHIES is not answering

Your work is saved. RaneemHCP sends it when NPHIES is back.

NPHIES is not answering

Your work is saved. RaneemHCP sends it again every 5 minutes and tells you in your Inbox when NPHIES answers. Do not enter it twice.

Check againOpen the Queued queueOpen worklistBack to home

Saved and waiting

Request Status Saved at
Eligibility checkKhalid Al Mutairi Queued 05 Oct 2026, 09:40
Claim CL-20419Sara Al Qahtani Queued 05 Oct 2026, 09:46
Prior authorizationYousef Al Ghamdi Queued 05 Oct 2026, 09:52

What we know

Since
05 Oct 2026, 09:36
Last try
05 Oct 2026, 09:55
Next try
05 Oct 2026, 10:00
Saved requests
3
Check again: done in the live system.
Scope set to All facilities. In the live portal the counts and lists on this page follow it.
Scope set to Facility A. In the live portal the counts and lists on this page follow it.
Scope set to Facility B. In the live portal the counts and lists on this page follow it.
Scope set to Facility C. In the live portal the counts and lists on this page follow it.